Contact & help

How can we help?

Questions about an order, pickup, products, markets, wholesale, or working with Cold Sugar? Start here.

Need a quick answer?

Text is usually fastest.

For order, pickup, market, or product questions, you are welcome to contact either of us directly.

Barry (910) 545-2624
Christian (786) 329-9265

Calls are welcome. Please leave a voicemail if we miss you.

Send a message

Tell us what you need.

Include an order number when applicable. The more detail you provide, the easier it is for us to help quickly.

Response time

We usually respond within two business days. Responses may take a little longer during heavy production and market weekends.